OVERVIEW
This website is operated by LoveFeral. Throughout the site, the terms “we,” “us,” and “our” refer to LoveFeral.
LoveFeral offers this website, including all information, tools, products, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available on our website.
These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our Services.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 — AGE REQUIREMENT & ONLINE STORE TERMS
By using this website or purchasing from LoveFeral, you represent that you are at least 18 years old and have reached the age of majority in your jurisdiction.
Our products are intended for adults only.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service.
You must not transmit viruses, malware, worms, or any code of a destructive nature.
A breach or violation of these Terms may result in immediate termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or content available through the website without our express written permission.
Your information may be transferred over various networks and modified to conform to technical requirements of connecting networks or devices.
Payment information is processed through secure third-party payment providers and is encrypted during transmission where required by the applicable payment provider.
SECTION 3 — ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate and current.
However, we do not guarantee that all information available on the website will always be complete, accurate, or current.
Information on this website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information may be required.
We reserve the right to modify the contents of this website at any time.
SECTION 4 — PRODUCTS AND SERVICES
Certain products or Services may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product colors, images, dimensions, descriptions, and other details as accurately as possible.
However, the appearance of colors and products may vary depending on your screen, device, lighting conditions, manufacturing variations, or other factors.
We reserve the right to:
- Limit sales to any person, geographic region, or jurisdiction where permitted by law;
- Limit quantities purchased per person, household, or order;
- Modify product descriptions or prices without prior notice;
- Discontinue products at any time; and
- Refuse or cancel orders where reasonably necessary.
All returns, replacements, and refunds are subject to our Refund Policy.
SECTION 5 — INTIMATE & PERSONAL-USE PRODUCTS
LoveFeral sells products intended for adult personal and intimate use.
Customers are responsible for reading product descriptions, instructions, warnings, materials, dimensions, and other relevant product information before use.
Products should only be used for their intended purpose and in accordance with any instructions supplied with the product.
For hygiene and safety reasons, certain intimate or personal-use products may not be eligible for return once opened, used, worn, or removed from sealed or protective packaging, except where required by applicable law or where an item arrives damaged, defective, or incorrect.
Please review our Refund Policy before making a purchase.
SECTION 6 — HEALTH & PRODUCT INFORMATION
Information provided through LoveFeral, including product descriptions, articles, guides, emails, social media content, or other materials, is provided for general informational purposes only.
Unless expressly stated otherwise, our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and information provided by LoveFeral should not be considered medical advice.
If you have questions regarding whether a product is appropriate for you, you should consult an appropriate qualified professional before use.
Stop using a product if it causes unexpected pain, irritation, discomfort, or another adverse reaction.
SECTION 7 — PRICES & MODIFICATIONS
Prices displayed on our website may change without notice.
We reserve the right to modify or discontinue any product, promotion, feature, or Service at any time.
Discounts, promotional codes, gifts, and special offers may be subject to additional conditions and may be changed or discontinued where permitted by law.
SECTION 8 — BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
You agree to promptly update relevant information, including your email address and payment details where applicable, so that transactions can be completed and we can contact you regarding your order.
By providing a payment method, you represent that you are authorized to use that payment method and authorize the applicable payment processor to charge the total amount associated with your purchase, including applicable shipping charges and taxes.
SECTION 9 — ORDER ACCEPTANCE
Receiving an order confirmation does not necessarily mean that we have accepted your order.
LoveFeral reserves the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:
- Suspected fraud;
- Unauthorized transactions;
- Incorrect pricing;
- Inventory errors;
- Payment problems;
- Incorrect customer information;
- Unusually large or suspicious quantities; or
- Suspected resale or other unauthorized activity.
If we cancel an order after payment has been successfully collected, any amount due will be refunded to the applicable original payment method.
SECTION 10 — SHIPPING & DELIVERY
Customers are responsible for providing complete and accurate shipping information when placing an order.
Delivery estimates are estimates only and may be affected by carrier delays, customs processing, weather, holidays, high shipping volumes, or circumstances outside our reasonable control.
Tracking information provided by the shipping carrier may be used to determine the delivery status of an order.
If an order is marked as delivered but cannot be located, customers should first check the delivery location, household members, neighbors, building management, and contact the relevant shipping carrier.
Please refer to our Shipping Policy and Refund Policy for additional information.
SECTION 11 — RETURNS & REFUNDS
Returns, refunds, replacements, damaged products, incorrect products, and lost-order claims are governed by our Refund Policy.
Because certain LoveFeral products are intimate or personal-use items, additional hygiene restrictions may apply.
By purchasing from LoveFeral, you acknowledge and agree to review the applicable return conditions before opening or using your product.
Nothing in these Terms is intended to limit any non-waivable consumer rights available to you under applicable law.
SECTION 12 — THIRD-PARTY SERVICES & LINKS
Our website may contain links to third-party websites, applications, payment processors, shipping providers, or other services that are not owned or controlled by LoveFeral.
We are not responsible for the content, accuracy, privacy practices, policies, or services of third-party websites.
Your use of third-party services may be governed by their own terms and policies.
SECTION 13 — USER COMMENTS, REVIEWS & SUBMISSIONS
If you submit reviews, comments, feedback, suggestions, photos, videos, or other content to LoveFeral, you represent that you have the right to provide such content.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.
You must not submit unlawful, abusive, defamatory, malicious, misleading, or harmful content.
We reserve the right to moderate or remove content where permitted by applicable law.
SECTION 14 — INTELLECTUAL PROPERTY
All content available through LoveFeral, including our brand name, logos, graphics, product photography, website design, written content, videos, and other materials, may be protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without prior written permission from LoveFeral or the applicable rights holder.
SECTION 15 — PROHIBITED USES
You may not use the website or its content:
- For unlawful purposes;
- To violate applicable laws or regulations;
- To infringe our intellectual property rights or those of others;
- To submit false or misleading information;
- To transmit malicious software or code;
- To collect or track personal information unlawfully;
- To spam, phish, scrape, crawl, or interfere with the website;
- To circumvent security features;
- To impersonate another person; or
- To engage in fraudulent or abusive activity.
We reserve the right to restrict or terminate access to our Services for violations of these Terms.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, we do not guarantee that use of our website will always be uninterrupted, timely, secure, or error-free.
Except for warranties that cannot legally be excluded, the website and Services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, LoveFeral and its affiliates, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website, Services, or products.
Where applicable law does not permit certain limitations or exclusions of liability, those limitations will apply only to the maximum extent permitted by law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless LoveFeral and its affiliates, officers, employees, agents, contractors, suppliers, and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law, or infringement of another party's rights.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and, where necessary, severed from these Terms.
The remaining provisions will remain valid and enforceable.
SECTION 20 — TERMINATION
These Terms remain effective unless terminated by you or LoveFeral.
You may stop using our Services at any time.
We may suspend or terminate access to our Services where we reasonably believe you have materially violated these Terms or engaged in fraudulent, unlawful, or abusive activity.
Any obligations or liabilities incurred before termination will survive where appropriate.
SECTION 21 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies displayed on our website, constitute the agreement governing your use of LoveFeral's Services to the extent applicable.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
SECTION 22 — GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws, without limiting any mandatory consumer protections that may apply based on your location.
SECTION 23 — CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace portions of these Terms by publishing an updated version on our website.
You should periodically review this page for changes.
Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 24 — CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
LoveFeral Customer Care
Email: loveferal.shop@gmail.com